(4.8 / 5)1249+ Ratings

Passpack Reviews

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Overall Rating

4.8

12 Reviews

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About Passpack

Passpack is a password management solution that helps businesses and families manage and share their login credentials securely. Passpack offers a team password manager that is designed to enhance collaboration among remote team members. The solution provides a secure platform-agnostic solution for businesses, allowing them to manage their digital credentials, PINs, registration codes, account numbers, and certificates in a central repository.

One of the unique features of Passpack is its "zero-knowledge" model, which ensures that only the user has access to their data. Passpack uses military-grade AES-256 encryption to protect users' information, and the encryption keys required to access the data are never available to Passpack employees or outside parties.

Passpack Pros & Cons

Pros of Passpack.com:

Highly Secure: Passpack uses military-grade AES-256 encryption and a zero-knowledge system architecture, ensuring that data is never accessible to Passpack employees or outside parties.
Robust Password Management: It offers secure password generation, access, management, and sharing, allowing IT managers and employees to access critical information swiftly and securely.
Secure Sharing: Passpack enables fully encrypted password sharing between individuals and teams, adding layers of protection with features like two-factor authentication.
User-Friendly Interface: The platform has a simple and easy-to-navigate interface, making it accessible even for new users.
Comprehensive Reporting: Detailed reports on employee access, password usage, and team membership details help administrators track team interactions with high-profile credentials.
Customization and Organization: Users can label passwords with custom names and colors, and filter entries by team, label, last update, favorite, and ownership.
Cost-Effective: Passpack offers competitive pricing plans, including a Teams plan at $1.50 per user/month and a Business plan at $4.50 per user/month, making it an affordable option for small to medium-sized businesses.

Cons of Passpack.com:

Limited Compatibility: Passpack is a web-based solution without native apps or browser extensions, which can make it less compatible with certain devices and environments.
No Offline Access: The platform requires an internet connection to function, which can be a drawback for users who need offline access to their passwords.
Occasional Bugs: Some users have reported rare bugs related to the platform’s responsiveness, although these are not significant concerns.

Overall, Passpack.com offers robust security features, user-friendly interface, and comprehensive reporting, making it a reliable choice for businesses and individuals seeking secure password management solutions.

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Passpack Customer Reviews (12)

0/5

Alexander Thygesen

Verified Buyer

Feb 15, 2023

Anika Gentry

Verified Buyer

Feb 14, 2023

Caroll Mayfield

Verified Buyer

Feb 12, 2023

Maddison Brennan

Verified Buyer

Feb 12, 2023

Fructuoso Gallegos

Verified Buyer

Feb 12, 2023

Paul Strauss

Verified Buyer

Feb 11, 2023

Vicenta Carter

Verified Buyer

Feb 11, 2023

Matthew Super

Verified Buyer

Feb 11, 2023

Baki Van Lankveld

Verified Buyer

Feb 10, 2023

Cesarina Trentino

Verified Buyer

Feb 9, 2023

Passpack Customer’s Q&A

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Passpack Features and Benefits

Passpack.com is a platform that offers a variety of features and benefits:

Team Password Management: This feature allows for secure shared access to projects, data, and applications, which is critical for collaboration, especially among remote team members.
Highly Secure "Zero-Knowledge" Model: Passpack utilizes military-grade AES-256 encryption for data security.
Organization-Wide Online Password Management: This feature helps enhance company defenses against cyberattacks.
Central Repository for Digital Credentials: This allows for the organization of digital credentials, PINs, registration codes, account numbers, and certificates that can be updated in real time and shared among trusted individuals.
Secure Password Sharing: This feature allows for the safe and easy management of important personal login credentials.
Robust Password Management Features: Passpack is a business-focused password generation and management solution, specifically designed for professional offices, small- to medium-sized companies, and enterprise-class organizations.
Secure Password Generation, Access, Management, and Sharing: These features allow IT managers and employees to access critical information and applications swiftly and securely.
Transparency of Activity Through Detailed Reporting: This plays a key role in the cybersecurity playbook together with compliance requirements.

These features make Passpack a reliable platform for keeping user data safe, even when its servers are hacked. It also makes importing passwords from CSV files easier. Passpack is designed for businesses, contractors, freelancers, and families, offering robust features, military-grade AES-256 encryption, and secure password sharing while being cost-effective for small to medium-sized businesses.

Passpack Pricing

Passpack.com offers several pricing plans:

Teams Plan: This plan costs $1.50 per user/month, paid annually. It includes features like unlimited teams, secure password sharing, two-factor authentication, and more.
Business Plan: This plan costs $4.50 per user/month, paid annually. It includes all the features of the Teams Plan, along with Google SSO support, administrator controls, enhanced password capabilities, and more.
Enterprise Plan: For large and growing enterprises, Passpack offers a custom quote.

In addition, according to another source, the pricing for Passpack starts at $18.00 per year. They offer four different plans: Professional at $18.00 per year, Group at $48.00 per year, Team at $144.00 per year, and Business at $480.00 per year.

Passpack FAQs

How To Open A Passpack Account?

To open an account on Passpack.com, follow these steps:

Visit the Passpack.com website.
Click on the "Get Started" button.
Fill in the required information, including your email address and desired password.
You will be asked to create a Passpack User ID and a Passpack Key. The User ID is like a username, and the Passpack Key is a master password that will be used to encrypt your data.
After filling in your details, click on the "Create my Account" button.
You will receive an email to verify your account. Click on the link in the email to complete the verification process.
Once your account is verified, you can start using Passpack to manage your passwords.

Remember, your Passpack Key is very important and should not be forgotten, as it is needed to access your encrypted data. It's also worth noting that Passpack uses a highly secure "zero-knowledge" model, which means that even Passpack does not know your Passpack Key. So, make sure to keep it safe!

Passpack Return Policy?

The Return Policy of Passpack.com is as follows:

According to the Terms of Use on their website, fees are quoted and payable in United States dollars. The fees are based on subscription Services purchased. Importantly, payment obligations are non-cancelable and fees paid are non-refundable, except as stated otherwise. This means that once you have paid for a subscription service, you generally cannot cancel it and get your money back, unless there are specific conditions that have been stated.

Please note that this information is subject to change and it's always a good idea to check the latest Terms of Use on the Passpack.com website for the most accurate information.

Passpack Alternatives

The top 10 Passpack alternatives in 2024 include:

LastPass
1Password
Dashlane
Keeper
Enpass
PassCamp
NordPass
bitwarden
KeePass
AuthPass

These alternatives offer various features such as password management, autofill, and secure storage, making them suitable for different user needs.

What happens if I've lost or forgotten my Packing Key?

For security reasons, Passpack cannot recover lost or forgotten Packing Keys. The Packing Key is a unique encryption key that keeps your information highly secure. Therefore, it is important to keep your Packing Key private and secure at all times.

What should I do if I lost access to Google Authenticator or YubiKey and cannot log in?

If you have lost access to Google Authenticator or YubiKey, please contact Passpack Customer Service, and they will assist you in regaining access to your Passpack account. When Two Factor Authentication is enabled, Passpack supplies ten emergency codes that allow you to log in and reset your 2FA preferences. Ensure that you keep these emergency codes safe.

What should I do if some Passpack functions, such as Search, stop functioning?

If some Passpack functions, such as Search, stop functioning, log out of Passpack, clear the cache and history from your browser, and log back into Passpack. This should help to restore the functionality of the affected features.

What should I do if Passpack is not auto-logging out quickly enough for my security preference?

By default, Passpack is set to automatically log out after one week of inactivity. However, you can change this in the settings menu to various time durations, with a minimum of five minutes. In the Passpack App, go to Settings and select Session Settings. From this screen, you will be able to select the Time-Out and Log-Out durations that suit your security preference.

What should I do if other Passpack users cannot find my account to connect with me?

Your Passpack account may be set to Hide (Invisible Mode). To check, go to Settings in the Passpack App and select Account. Toward the bottom of the page, ensure that your account is set to Visible, so other Passpack users can connect with you.